Privacy Policy

1. Introduction

Balloon Delight Decor respects your privacy. This Privacy Policy explains the types of information that may be collected when you use our website, make an enquiry or book decoration services, and how that information may be used.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as your name, phone number, email address, event date, event venue, decoration preferences, messages, quotation details and other information you voluntarily provide.

3. How We Use Information

• To respond to enquiries and prepare quotations.
• To coordinate and deliver booked decoration services.
• To communicate about event requirements, payments or schedule changes.
• To maintain business and transaction records where required.
• To improve our website, customer experience and services.

4. Cookies and Website Data

This website may use essential cookies or similar technologies required for normal website functionality. If analytics, advertising or other tracking technologies are added, this policy and any required consent mechanism should be updated accordingly.

5. Sharing of Information

We do not sell personal information. Information may be shared with service providers or event-related vendors when reasonably necessary to provide the requested service, process payments, operate the website or comply with legal obligations.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including customer service, business records, dispute resolution and legal or accounting requirements.

7. Data Security

We take reasonable steps to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Choices

You may contact us to request correction or deletion of personal information that we hold, subject to any legal or legitimate business requirement to retain certain records.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

10. Children's Privacy

Our services are intended to be booked by adults. We do not knowingly seek to collect personal information directly from children through this website.

11. Changes to This Policy

We may update this Privacy Policy when our practices, website features or legal obligations change. The revised policy will be posted on this page.

12. Contact Us

For privacy-related questions, contact Balloon Delight Decor through the contact details published on this website.